Incontinence Care

Today, there are over 30 million people nationwide living with incontinence. Whether you are living with incontinence yourself, or are a caretaker, Byram Healthcare is committed to improving your quality of life with high quality incontinence products and personal service.

incontinence overview

The Byram Difference - Convenience, Affordability and Choice™


Outstanding Customer Service

Call our Continence Care Center of Excellence 1-800-364-6057

Clinical Resources

Our Incontinence CareLine is staffed by WOCN nurses. Call our toll-free number at: 1-877-902-9726 ext.43312

Caring Touch at Home™

Our program delivers clinical support, patient education, and sampling for best fit.

Our Caring Touch at Home™ Incontinence Program provides a wide selection of high quality products delivered discreetly to your home. It includes:

  • Sampling program to ensure right size, right product
  • Routine re-order reminders so you never run out
  • 24/7 Incontinence clinical CareLines
  • Multilingual Services
  • Patient and caregiver education
  • Discreet shipping to your home
  • Dedicated product specialists with extensive training in reimbursement

Using Medicaid Benefits for Your Incontinence Supplies.

With Byram, there’s an easier way to get incontinence products

  • No cost to eligible Medicaid recipients, saving you money each month versus purchasing incontinence products at the store
  • No hassle because we handle all the insurance paperwork and we will work with your doctor for all the necessary documentation
  • Free expert consultation by compassionate representatives who understand your needs

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How do you qualify?

  • If you have a medical condition resulting in incontinence, Byram will contact your doctor to obtain a prescription (you need to have seen your doctor within the past 12 months)
  • Byram staff will confirm your coverage through Medicaid
  • Between the ages of 3 to 12 years, Prior Authorization (PA) is required for incontinence supplies
  • Once eligibility is determined, a monthly supply of incontinence products will be shipped discreetly to your door, with free shipping

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Byram Incontinence Clinical Support CareLines

As part of our Caring Touch at HomeTM Incontinence Program Byram provides you access to Wound, Ostomy, Continence Nurses should you have any questions. They can provide the information and support you need to maintain a successful continence management program

  • Byram Clinical Careline: 1-877-902-9726 Ext 43312
  • Live chat available at

Explore our Incontinence Product Catalog

Along with our product offering, our catalog offers valuable information about insurance, education and more.

Visit Our Online Incontinence Catalog

Incontinence Product Catalog
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