Customer Testimonials & Reviews

What Our Customers Are Saying About Byram Healthcare

Byram Healthcare is a medical supplier for patients with chronic health conditions involving diabetes, wounds, ostomy, urology, incontinence, nutrition, as well as breast pumps covered by insurance. Everything we do is focused on improving the lives of our customers living with these conditions - including helping to simplify the complexities of insurance and healthcare related expenses. Below are examples of recent customer reviews and feedback highlighting the importance of our role in delivering medical supplies to our patients and customers.




When We Were in Need, Byram Pulled Through for Us

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You Take Away Stress While They are Fighting Cancer

"Just want to let you know that I have been hearing good comments from patient and family regarding your company. They are very appreciative and happy getting their wound and ostomy supplies from you. You take away stress from them while they are fighting the cancer, so thank you for taking good care of them. High five to both of you and Byram!! Thank you!!"

Maria Murphy, Wound Care Department, BSN, RN, Cancer Treatment Centers of America


Quick to Respond with our Ever Ending Needs

"Just a quick note to let you know how wonderful Joseph K. is to work with for our Wound Center. Joe is quick with responding to our ever ending needs in Mercy Health Wound Center. All the nurses speak highly of him. Joe is professional and resourceful and we truly appreciate all he does for us here.  I certainly hope Byram realizes what a great asset Joe is to your company."

Barbara Lewellen, BSN, RN, JavonBea Mercy Health System Wound Center


Excellent Customer Service from Byram!

"Debbie was sooo incredibly kind. I’m a 1st time patient and oof. All the bills and companies to call. I had so many questions that Debbie answered all and more without me asking! That’s above and beyond. Debbie made everything so easy to understand and made the whole process so streamlined. Fast too!! Lemme summarize: excellent customer service from Byram!!"

Sandy Y - Customer Review


Byram All the Way. Thank You.

"I call Byram and with no questions asked, listened to what I needed to say, understood exactly what needed to be done and within 7 days I had my sensors in hand. Byram all the way. Thank You."

James N - Customer Review


Goes Above and Beyond for our Patients and our Clinic!

"Within 2 hours, Victor was able to obtain approval for coverage (for a patient with type 1 diabetes) for the Dexcom G6.  I can’t express enough how much I appreciate Victor!!!  He is always available to help, he always follows through and he goes above and beyond for our patient’s and our clinic!"

Renea Parker, RN, Overlake Endocrinology Clinic


I Couldn't Be Happier with my Service. Thank You!

"I ordered a breast pump through my insurance with Byram Healthcare. I ended up going into labor 4 weeks early. They overnighted my pump so it was waiting for me when I left the hospital. Thanks to them, I've been able to supply milk for my baby in the NICU and had no wait. I couldn't be happier with my service. Thank you!"

Carole M - Customer Review


It was Nice to Speak to Someone that was Customer Focused

"After being rushed and transferred twice by previous reps, I spoke with Maddie in the Ostomy Dept. Maddie actively listened, empathized and offered solutions to my concerns. Being a new ostomy customer, it was nice to speak to someone that was customer focused and had a warm, welcoming tone during our conversation."

Gregory W - Customer Review


They Go Above and Beyond the Call of Duty

"I have had Byram Healthcare as my Ostomy supplier for almost 15 yrs... they go above & beyond the call of duty. Example: After I got out of the hospital, I needed home healthcare. The nurse tried to get me my Coloplast flat rings #2340 from their supplier, to no avail. Their supplier said I’d get them in 7 business! Not good enough since I only had 2 flat rings left! Bret (at Byram) shipped out 10 Coloplast flat rings & I received them the next day!! He saved the day! I’m so grateful to him!"

Robin H - Customer Review


We Have Received Excellent Treatment from Byram Healthcare

"My wife has cancer, and uses an Ostomy bag and supplies under authorization called Durable Medical Equipment. We have received excellent treatment from Byram Healthcare, and any problems have been addressed by representative Kayla. She is very knowledgeable of both the medical supplies needed and the steps required to get them approved, as well as ironing out any payment problems. Her help has been fast, efficient, and courteous. The 5 star rating has been earned."

Gabriel L - Customer Review