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Medtronic Quick-Set Recall Byram Healthcare has been working in partnership with Medtronic Minimed to address the Medtronic Quick-Set recall for our customers. We are currently working with Medtronic to exchange all Lot “8” Quick-Sets. All active patients (patients who have placed an order with Byram after January 1, 2009) will receive: - a delivery from UPS containing information on the recall
- an initial box of replacement product
- enough packaging and return labels to use to return the affected product for replacement
Your first delivery will contain one box of replacement product, but you will receive subsequent deliveries until all the product that has been returned is replaced. If you have not ordered from Byram Healthcare or any other vendor since before January 1, 2009, you will receive a delivery from UPS with information about the recall but will not receive replacement product. If you do not receive replacement product but have affected products and need replacements, please call Byram right away. If at any time you have questions, comments or concerns, please do not hesitate to reach out to us immediately. Byram Healthcare Contact Information Phone: 866-880-4335 Fax: 866-880-4894 Email:
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All UPS deliveries should be completed by Friday, July 24, 2009. If you have not received notification via UPS, please contact Byram Healthcare right away using the information above. For information about the recall, please review the links below. The recall focuses on lot numbers beginning with “8” for the following Quick Set infusion sets: - MMT-396
- MMT-397
- MMT-398
- MMT-399
FAQs - How do I find the lot number on the packaging?
Please click here. - I received Quick Set infusion sets after January 1, 2009, what do I need to know about the recall?
Please click here. - I received Quick Set infusion sets before January 1, 2009, what do I need to know about the recall?
Please click here. - Are there Medtronic Quick-Set therapy considerations that I need to be concerned with?
Please click here. - Other common questions and answers about the Medtronic Quick-Set recall.
Please click here.
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